Privacy Policy
Effective Date: June 30, 2026
Palmetto Nutraceuticals LLC (“Palmetto Nutraceuticals,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, create an account, subscribe to our services, or purchase our products. By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
- Name
- Billing and shipping address
- Email address
- Telephone number
- Payment information (processed securely through our payment processor)
- Account login credentials
- Subscription preferences
Order Information
- Products purchased
- Order history
- Shipping information
- Payment status
- Customer service communications
Technical Information
When you visit our website, we may automatically collect: IP address, browser type, device information, operating system, pages visited, time spent on pages, referral websites, cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Manage subscriptions
- Process payments
- Provide customer support
- Communicate regarding orders and account activity
- Improve our products and website
- Detect fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails if you have elected to receive them
3. Payment Security
- Payment information is processed through secure third-party payment processors.
- Palmetto Nutraceuticals does not store complete payment card numbers on its servers.
- All payment transactions are encrypted using industry-standard security technologies.
4. Cookies
Our website uses cookies and similar technologies to remember user preferences, maintain shopping cart functionality, improve website performance, analyze website traffic, and enhance user experience. Most web browsers allow you to manage or disable cookies through browser settings. Disabling cookies may affect certain website functionality.
5. Sharing Information
We do not sell or rent your personal information. We may share information with trusted third parties only as necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Technology service providers
- Marketing service providers (when applicable)
- Government authorities when required by law
Each service provider is expected to protect your information and use it only for authorized business purposes.
6. Marketing Communications
If you choose to receive promotional communications, we may send emails regarding new products, promotions, educational content, and company news. You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting Customer Support. Transactional communications relating to orders, subscriptions, or account activity will continue regardless of marketing preferences.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take security seriously, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website is intended for adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete that information.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party websites they visit.
10. Your Choices
You may update your account information, change subscription preferences, request correction of inaccurate information, opt out of marketing communications, and contact us regarding your personal information. Certain information may need to be retained to comply with legal, accounting, tax, or business obligations.
11. Data Retention
We retain personal information only as long as reasonably necessary to complete transactions, maintain customer accounts, fulfill legal obligations, resolve disputes, and enforce agreements.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The revised version becomes effective immediately upon posting on this website. The Effective Date at the top of this policy indicates the most recent revision.
13. Contact Us
Palmetto Nutraceuticals LLC
200F Augusta Arbor Way, Greenville, SC 29605
Email: customerservice@palmettonutraceuticals.com
Phone: (864) 610-5442
Website: palnutra.com
