Terms and Conditions
Effective Date: June 30, 2026
Welcome to the Palmetto Nutraceuticals website (“Website”). These Terms and Conditions (“Terms”) govern your access to and use of this Website, including any purchases of products or subscriptions offered by Palmetto Nutraceuticals LLC (“Palmetto Nutraceuticals,” “we,” “our,” or “us”). By accessing this Website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this Website.
1. Eligibility
By using this Website, you represent that you are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
2. Products
Palmetto Nutraceuticals develops and sells dietary supplements intended to support general health and wellness. Our products are not intended to diagnose, treat, cure, or prevent any disease. Statements regarding our products have not been evaluated by the U.S. Food and Drug Administration unless specifically indicated. Always consult your physician or other qualified healthcare provider before beginning any dietary supplement, particularly if you are pregnant, nursing, taking prescription medications, or have a medical condition.
3. Product Information
We strive to provide accurate product descriptions, ingredient information, pricing, and availability. However, we do not warrant that all information on the Website is complete, current, or error-free. We reserve the right to correct errors, update information, modify product formulations, discontinue products, or change pricing at any time without prior notice.
4. Orders
All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to: suspected fraud; pricing or typographical errors; inventory limitations; suspected resale activity; or violation of these Terms. An order confirmation does not constitute acceptance of your order.
5. Payment
Payment is due at the time an order is placed. We accept major credit and debit cards and other payment methods displayed during checkout. By submitting payment information, you represent that you are authorized to use the selected payment method.
6. Subscription Orders
Certain products may be offered as recurring subscription purchases. By enrolling in a subscription program, you authorize Palmetto Nutraceuticals to automatically charge your selected payment method for future subscription shipments until the subscription is cancelled. Customers may manage or cancel their subscription through their account or by contacting Customer Support prior to the next scheduled billing date. If a recurring payment is declined, we may attempt to process the payment again or suspend future shipments until updated payment information is received.
7. Shipping
Orders are generally processed within one to two business days and shipped primarily through the United States Postal Service (USPS), although other carriers may be used when appropriate. Tracking information will be provided once an order has shipped. Estimated delivery times are not guaranteed and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control. Additional shipping information is available in our Shipping & Fulfillment Policy.
8. Returns and Refunds
Our Return and Refund Policy governs all requests for returns, refunds, exchanges, and subscription cancellations. By placing an order, you acknowledge that you have reviewed and agree to that policy.
9. Promotional Offers
From time to time, promotional discounts, coupons, or special offers may be available. Unless otherwise stated: promotions have no cash value; only one promotion may be applied per order; promotions may not be combined; and promotions may be modified or discontinued without notice.
10. Intellectual Property
All Website content — including trademarks, logos, product names, graphics, photographs, videos, written content, research summaries, software, and design elements — is the property of Palmetto Nutraceuticals LLC or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, or used without prior written permission.
11. Acceptable Use
You agree not to violate any applicable law; interfere with Website operation; attempt unauthorized access to our systems; upload malicious software; use automated tools to scrape Website content; or impersonate another person or organization.
12. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account. Notify us immediately if you suspect unauthorized access.
13. Customer Communications
By placing an order or creating an account, you consent to receive communications relating to your orders, subscriptions, shipping notifications, customer service, and account updates. Marketing communications are optional and may be unsubscribed from at any time.
14. Health Information
Information presented on this Website is provided for educational and informational purposes only. Nothing on this Website should be interpreted as medical advice, diagnosis, or treatment. Individual results may vary.
15. Disclaimer of Warranties
This Website and all products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Palmetto Nutraceuticals disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
16. Limitation of Liability
To the fullest extent permitted by law, Palmetto Nutraceuticals LLC, its officers, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of this Website or our products. Our total liability for any claim shall not exceed the amount actually paid for the product giving rise to the claim. Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
17. Indemnification
You agree to indemnify and hold harmless Palmetto Nutraceuticals LLC and its officers, employees, affiliates, and agents from any claims, damages, liabilities, costs, or expenses arising from your misuse of the Website, violation of these Terms, or violation of applicable law.
18. Privacy
Your use of this Website is also governed by our Privacy Policy.
19. Third-Party Links
This Website may contain links to third-party websites. We do not control or endorse those websites and are not responsible for their content, privacy practices, or services.
20. Force Majeure
Palmetto Nutraceuticals shall not be responsible for delays or failures resulting from causes beyond our reasonable control, including natural disasters, carrier disruptions, labor disputes, governmental actions, internet outages, or other unforeseen events.
21. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles.
22. Changes to These Terms
We may update these Terms from time to time. Changes become effective immediately upon posting the revised version on this Website. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.
23. Contact Information
Palmetto Nutraceuticals LLC
200F Augusta Arbor Way, Greenville, SC 29605
Email: customerservice@palmettonutraceuticals.com
Phone: (864) 610-5442
Website: palnutra.com
