Shipping & Fulfillment Policy

Orders are typically processed within one to two (1–2) business days after payment has been successfully authorized. Orders received on weekends or federal holidays are processed on the next business day.

During periods of unusually high order volume, promotional events, holidays, severe weather, or circumstances beyond our control, processing times may be extended. If a significant delay occurs, we will make reasonable efforts to notify affected customers.

Palmetto Nutraceuticals primarily ships orders through the United States Postal Service (USPS). When appropriate, we may use other reputable carriers to ensure efficient and reliable delivery. The shipping method selected at checkout may vary based on destination, package size, availability, or other operational considerations.

Once your order has shipped, you will receive shipping confirmation containing tracking information whenever available. Customers may use the provided tracking number to monitor the status of their shipment through the carrier's website.

Orders are typically processed within one to two (1–2) business days after payment has been successfully authorized.

After shipment, orders sent via USPS generally arrive within three to seven (3–7) business days, depending on the destination and carrier operations.

Delivery times are estimates only and are not guaranteed. Actual delivery times may vary due to weather, holidays, carrier delays, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate shipping address at the time an order is placed. Palmetto Nutraceuticals is not responsible for delays, additional shipping charges, or delivery failures resulting from incorrect or incomplete address information supplied by the customer. If an order is returned due to an incorrect address, additional shipping charges may apply before the order can be reshipped.

If your package appears to be lost, significantly delayed, arrives damaged, or is missing items, please contact our Customer Support team within fourteen (14) days of the expected delivery date.

We will work with the shipping carrier to investigate the shipment and assist in resolving the issue whenever reasonably possible.

Replacement shipments or refunds will be handled in accordance with our Refund, Return & Subscription Cancellation Policy and the circumstances of the shipment.

Palmetto Nutraceuticals currently ships only within the United States.

We do not currently offer international shipping.

Shipping charges are calculated during checkout and are displayed before an order is finalized. Any promotional free shipping offers apply only under the terms of the specific promotion and may be modified or discontinued without notice.

Customers may contact Customer Support at any time to inquire about the status of an order. Please have your order number available to help us assist you more efficiently.

Palmetto Nutraceuticals LLC
200F Augusta Arbor Way, Greenville, SC 29605
Email: customerservice@palmettonutraceuticals.com
Phone: (864) 610-5442
Website: palnutra.com